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Thank you for attending


This year looks different for everyone. Join us (virtually) to learn, connect and be inspired by industry leaders and customer experience (CX) experts from around the globe. EmpowerCX is Sitel Group’s annual client and partner event dedicated to sharing insights, best practices and trends driving the future of CX.

Real people drive real experiences.

At its core, CX is about creating the best experience possible – whenever and wherever your customers need it. Beyond using the latest technology or keeping up with industry trends, the key differentiator is about making real, emotional connections that help people when it matters most.

Beyond digital.

The world of CX is evolving at lightning speed thanks to advances in technology and innovation. As we move towards a more digital world, we leverage this technology while keeping human connection at the core of our strategy.

2020 Agenda

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